Where We Stand Now – Recap of Regulations and Surveys After COVID

DATE: Thursday, August 18, 2022
Noon – 1 p.m. CST


The pandemic continues to have a lingering impact on practices and polices throughout healthcare and particularly in long-term care.  As the industry moves to a new way of operating, questions inevitably turn to annual surveys and what can be expected in the future.

Learn more about how the Illinois Department of Public Health (IDPH) has changed their focus for annual surveys at long-term care facilities, assisted living communities, intermediate care facilities (ICFs/DDs), and community integrated living arrangements (CILAs). Get information firsthand from those in the know about the top-cited deficiencies, the most common complaints faced by surveyors, and how CMS’ updated Phase 3 guidance will affect nursing home surveys.

Join this free webinar to:

  • Describe components to annual surveys and the focus for 2022

  • Learn about survey changes since COVID-19 and how to prepare

  • Recognize how to avoid top-cited deficiencies and common complaints from surveyors

Sheila joined the Illinois Department of Public Health (IDPH), Office of Healthcare Regulation, as the Bureau Chief of Long-Term Care in 2021. She is responsible for long-term care Federal, State and licensure surveys in Illinois as well as the Special Investigations Unit, Compliance Assurance, and Certification and Licensures. Before joining IDPH, Sheila served as the Vice President of Operations for Cigna and as the Director of the Post-Acute Preferred Provider Network for Presence Health, where she developed quality care criteria for skilled and long-term nursing care providers.

Sheila is a member of the Illinois State Bar and practiced law for several years, focusing on employee/labor relations, contracts, and healthcare compliance. Sheila holds a Juris Doctorate from the University of Illinois Champaign Urbana, a Master of Business Administration from Saint Xavier University, and a Bachelor of Science in Nursing from Marquette University. She is a member of the American Health Lawyers Association, American College of Healthcare Executives, and the Medical Group Management Association.


Nursing: This program has been approved for one clock hour of continuing education credit by The Illinois Board of Nursing, an approved sponsor of continuing education by the Illinois Department of Professional Regulation.

Administrators: This program has been approved for one clock hour of continuing education credit by the National Continuing Education Review Services (NCERS) of the National Association of Long-Term Care Administrator Boards (NAB) – Approval #20231026-1.25-A88151-DL.


PLEASE NOTE: Attendees must submit their documentation directly to their respective state boards, associations, or licensing agencies. Forum Extended Care Services provides CE certificates only to attendees.


Sheila Baker, RN, MBA, JD
Sheila Baker, RN, MBA, JDBureau Chief of Long-Term Care, Illinois Department of Public Health, Office of Regulation

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