On-Demand, Self-Study CE WEBINARS
Healthcare consumerism is putting the economic purchasing power and decision-making in the hands of residents and caregivers. Prospective residents are demanding more and better engagement with providers. First impressions originate and are rooted during admissions. This program is dedicated to examining these issues and solutions from all sides: the resident/family, facility staff, and owners/operators. Armed with facts, providers will be able to better leverage technology and talented employees to ensure positive first impressions with every new admission.