Recruitment, Retention & More in the New Normal

DATE: Thursday, October 20, 2022
Noon – 1 p.m. CST


Staffing challenges continue to strain long-term and residential care, not just at the caregiver level but throughout organizations up to administrator levels. A June 2022 survey completed by the American Health Care Association found that 60 percent of staffing situations in nursing homes had worsened since earlier this year, with 98 percent facing difficulties hiring new staff.

The issues with turnover and retention have only increased due to the Great Reshuffle, as the pandemic lingers. However, this dilemma was an ongoing problem long before COVID-19. In a study of data from the U.S. Bureau of Labor Statistics, a steady decline in long-term care employees has been occurring over the last decade.

This webinar will teach you what you can do to attract and retain the right employees. Drive higher engagement, staff retention, and expertise in healthcare by investing in employees from day one.

Join this free webinar to:

  • Learn how to attract and retain employees

  • Recognize the impact of an effective onboarding process

  • Understand what companies are doing to address retention post-COVID

Sara Champion focuses on developing strategic and dynamic processes using technology and human capital to optimize talent management, recruitment, performance management, employee relations, benefits administration, training, and development. Sara served as the Human Resources Team Lead for Serrala US Corporation before joining Forum in 2021 as its Human Resources Manager. Her strong communication skills and ability to collaborate with global cross-functional teams have enabled her to develop exceptional levels of internal and external customer service and increase employee engagement and satisfaction. Sara received a Bachelor’s degree in Leadership Studies from DePaul University and is currently working on her Master’s in Human Resources from DePaul.

Jenn Boudreau draws on her extensive knowledge of human resource operations and office administration in her role as Human Resources Coordinator at Forum. She brings a deep knowledge of customer service and employee satisfaction that is aligned with Forum values in serving team members. Before joining Forum, Jenn was a Human Resources Administrator for Rand McNally, where she was heavily involved with recruitment and onboarding of new employees. While at Serrala US Corporation, Jenn was an HR Assistant/Office Administrator where she also conducted pre-employment and onboarding initiatives. Jenn received her Bachelor of Arts in Education from Concordia University Chicago.


Nursing: This program has been approved for one clock hour of continuing education credit by The Illinois Board of Nursing, an approved sponsor of continuing education by the Illinois Department of Professional Regulation.

Administrators: This program has been approved for one hour and fifteen minutes of continuing education credit by the National Continuing Education Review Services (NCERS) of the National Association of Long-Term Care Administrator Boards (NAB) – Approval #20231224-1.25-A99696-DL.


PLEASE NOTE: Attendees must submit their documentation directly to their respective state boards, associations, or licensing agencies. Forum Extended Care Services provides CE certificates only to attendees.


Sara Champion, BA
Sara Champion, BAHuman Resources Manager, Forum Extended Care Services
 Jenn Boudreau, BA, SHRM-CP
Jenn Boudreau, BA, SHRM-CPHuman Resources Coordinator, Forum Extended Care Services

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