Appropriate Use of Psychotropic Drugs in Long-Term & Residential Care 

DATE: Thursday, May 19, 2022
Noon – 1 p.m. CST


In many cases, psychoactive or psychotropic drugs such as antipsychotics, antidepressants, and antianxiety medications can improve the quality of care in long-term and residential care settings. On the other hand, inappropriate use can result in unnecessary medication side effects and a decline in medical and cognitive conditions. Use in seniors with dementia is a special concern. 

In 2017, the Centers for Medicare and Medicaid Services (CMS) launched the National Partnership to Improve Dementia Care in Nursing Homes, which set and achieved a goal of a 15% reduction in antipsychotic usage by the end of 2019. 

Unfortunately, some reports suggest that the global pandemic has eroded that success over the last two years. As we resume operations in the “new” normal, there is an opportunity to focus again on ensuring appropriate psychotropic use in long-term and residential care.

Join this webinar to:

  • Learn which medications and situations should be flagged for concern

  • Understand how to refine your policies and procedures to reflect best practices and ensure regulatory compliance  

  • Identify what your pharmacy partner can do to help improve outcomes and reduce risk

Jeannette joined Forum in 2015 as a Consultant Pharmacist, took over as Interim Director of Consulting & Clinical Services in 2021, and agreed to stay in the role on a permanent basis in 2022. With more than 40 years’ experience as a pharmacist and pharmacy executive, Jeannette has managed pharmacy services in various levels and aspects, including for a large long-term care provider. As a result, she has a particular sensitivity to the needs of Forum’s customers and the residents they serve. 

Jeannette started her career as a Staff Pharmacist at St Anne’s Hospital in Chicago and, before joining Forum, served as the Executive Director of Pharmacy Services for what is now Presence Health. She is noted for providing exceptional pharmaceutical care through clinical initiatives, patient education, and collaboration, working with a well-developed interdisciplinary team to achieve better outcomes. 

She has served as an Adjunct Instructor of Pharmacy Practice for Midwestern University’s College of Pharmacy and as an Associate Clinical Professor for the University of Illinois College of Pharmacy. She earned her Bachelor of Science and Master of Science degrees in Pharmacy from the University of Illinois College of Pharmacy. 

Jeannette is a member of the American Society of Consultant Pharmacists, the North Suburban Pharmacists Association, and the Illinois Pharmacists Association. 


Nursing ― This program has been approved for one clock hour of continuing education credit by The Illinois Board of Nursing, an approved sponsor of continuing education by the Illinois Department of Professional Regulation.

Administrators ― This program has been approved for one clock hour of continuing education credit by the National Continuing Education Review Services (NCERS) of the National Association of Long-Term Care Administrator Boards (NAB) – Approval #20240806-1.25-A96160-DL. 

PLEASE NOTE: Attendees must submit their documentation directly to their respective state boards, associations, or licensing agencies. Forum Extended Care Services provides CE certificates only to attendees.


Jeannette Brucks Ash, BS, RPh, MS
Jeannette Brucks Ash, BS, RPh, MS Director of Consulting & Clinical Services, Forum

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